Terms of Service

We accept Cash, Check (with proper ID), and all major credit cards.

Cancellation policy: If you cancel booking 30 days in advance, you will receive a 50% refund for your deposit. If canceled later than 30 days prior to your event, there is a zero refund policy.

Payment of full lease is to be paid to driver upon arrival, unless full payment is paid in advance.

Starting and ending times must be enforced (subject to driver/bus availability).

“The Magic Shuttle Bus” is not responsible for any lost or stolen articles during the ride, or articles left after ride has ended.
There is NO SMOKING allowed on any vehicle.

Alcoholic beverages are not allowed outside of the bus during the trip.

The “Magic Shuttle Bus” driver and/or employee reserves the right to eject any individual(s) who they deem to be disruptive, intoxicated, to pose a safety threat to themselves or to others, or deemed to be using an illegal substance.

“The Magic Shuttle Bus” is not responsible for underage consumption of alcoholic beverages at any time before, during, or after the ride. Driver has the right to inspect ID’s and containers of passengers who appear underage.

“The Magic Shuttle Bus” cannot, by law, supply alcohol to/ for clients. Guests must provide their own alcohol.

For any actions such as fighting, violence, damage to equipment and/or bus, harassment towards the driver, staff, or anyone in or around “The Magic Shuttle Bus”,  the driver reserves the right to terminate the trip. The client will be responsible to find other transportation and forfeits the full fare as a result.

If a passenger should vomit in or on the bus, There is up to a 100$ cleaning fee payable to the driver, or charged to the client’s credit card. The driver will pull over when safe to do so.

By signing up for and participating in the ride, the individual agrees that “The Magic Shuttle Bus” and its employees are not responsible for any claims for injuries, loss, damage, death, liability, criminal or civil litigation for the participating individual arising out of or relating to a ride.

By agreeing to this contract, the above client agrees to assume full responsibility for any damages to the interior or exterior of the bus that is caused by any individual riding in the bus. The client is liable for the cost to repair any such damage as well as any cost for loss of “The Magic Shuttle Bus” service due to such damage.

“The Magic Shuttle Bus” is not responsible for injuries or accidents in and around the bus. Alcohol impairs motor skills, balance, and judgement. Clients are asked to remain seated while the bus is in motion. Move about at your own risk. Please use caution on steps.

“The Magic Shuttle Bus” is NOT LIABLE in cases of unexpected vehicle breakdowns, accidents, severe weather, or anything that may delay a timely arrival or cause cancellation of the trip. In the event of a cancellation due to mechanical problems, the trip may be rescheduled for another date. Client will be notified as soon as possible to let them know of unexpected problems that may postpone trip times.

By Booking this event, you are agreeing that you have read the rules and regulations and agree to abide by them. You understand that you accept full responsibility for any and all damages or thefts that occur during your rental for all members involved in your event. You agree that if any persons are added during the trip, who are NOT part of the original group,it will be at the discretion of the Contracted person/Driver only (not to exceed vehicle passenger limit. no standees.) You have the right to inspect the vehicle prior to your trip and report any noticed damage. You have accepted “The Magic Shuttle Bus” in good faith, and agree to the listed price of the vehicle rented. If event exceeds ending time of the original reservation, you agree to the additional charge of the vehicles per hourly rate. You agree to pay for all services rendered at the time of pick-up, and any additional hours at the trips end. You agree to personally explain these rules and regulations to persons of your group, and any added persons during the trip.

Great service and wonderful people to deal with! Our group had such an awesome experience on The Magic Shuttle Bus! Thank you Dan for getting us point to point and keeping us safe and on time :)

Leigh Warren Traverse City, MI

We Go Where You Go.

231.492.6144